PRIVACY (PERSONAL INFORMATION) AND SECURITY POLICY
Classico, Inc. (hereafter referred to as “this company”) takes customer peace of mind seriously.
Therefore, this company has instituted a privacy and security policy to ensure the careful protection and management of personal customer information.
PURPOSE OF USE
Listed Below are the reasons and purposes of why this company collects and uses personal information:
・In order for this company to provide products/services.
・In order for this company to provide information related to shipping, and products/services.
・In order for this company to conduct research/surveys related to the development and improvement of its products/services.
・In order for this company to prepare statistical documents related to products/services.
・In order to respond to customer inquires.
・In order for this company to provide information related to after-sale services, and new products and services.
・In order for this company to carry out correspondence and delivery deemed necessary for business.
PERSONAL INFORMATION MANAGEMENT
This company makes every effort to prevent information leeks, loss of information, and data errors from occurring, through careful management of personal information received from customers.
To this end, a supervisor of personal information has been established, responsible for the structure of information governance, and the maintenance and improvement of the organizational system,
in addition to ensuring the integrity of personal information via information security measures, in order to prevent unauthorized access, personal information leeks, loss of information, and falsification.
DISCLOSURE OR PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES
This company will not disclose or provide personal customer information it collects to third parties without the express consent of the customer, excluding the following cases:
* When required by law. * When all, or a portion of, the business related to the management of private information is consigned to an external business proxy agent, and when, in such a case,
a company that can ensure adequate protection of private information is selected, agreements involving the protection of personal information, the supervision of said information,
and other such necessary measures, will be implemented; Processing of orders, product delivery, and Email handling by proxy services such as outsourcing companies and
corporate partners contracted to process highly classified information are all included.
* serving membership agreements and other regulations, private information may be disclosed when the disclosure of said information is deemed essential to the protection of the rights, property, and safety of this company and its customers.
* When the disclosure of information is deemed particularly necessary for improving public health or promoting sound child development and obtaining the consent of the customer is difficult.
* When cooperation with the activities of a national institution, local public body, or a party entrusted by the aforementioned entities is necessary and obtaining the consent of the customer poses the risk of hindering these activities. This company will not provide third parties other than its proxy services with
private information that it receives from customers. This company is especially careful not to disclose, loan, or sell information to such third parties as customer data traders or
other companies in the same sector, or commit any other similar action. Further, when this company delivers its products, tie-in services such as fliers and samples from other companies
may also be included, however this company will never commit such actions as offering or disclosing private customer information to companies supplying such catalogues,
fliers, promotional samples, and the like. In the event that it becomes necessary to provide personal information to third parties who have not obtained the consent of customers,
this company will only provide information to said parties after first obtaining customer consent.
DISCLOSURE OF PERSONAL INFORMATION
This company will comply immediately to customers' requests for disclosure, revision, deletion, or discontinuation of use (hereinafter referred to as "disclosure, etc.") of personal information. Please adhere to the following procedure when contacting this company regarding disclosure, etc. • Along with the information necessary to identify the specified personal information, please provide official identification (one of the following: driver's license, passport, health insurance card, copy of certificate of residence ("Certificate of Items Stated in Resident Register"), copy of family register abstract, alien registration card, basic resident register card, or individual number card). If submitting a copy of a certificate of residence or family register abstract, the original documents must have been issued in the last six months. • For disclosure, etc., a fee of ¥1,000 (excluding tax) will be charged per application. Requests for disclosure, etc., from overseas, will incur additional charges. However, if information cannot be disclosed for legal reasons, this company reserves the right to keep on record the minimum level of customer information necessary to conduct operations.
DISCONTINUATION OF USE OF PERSONAL INFORMATION
Upon receipt of a customer request for the discontinuation of use of personal information, this company will take prompt measures to discontinue said use.
However, this company reserves the right to keep on record the minimum level of customer information necessary to conduct operations.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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2008.12.24 Classico, Inc.
2020.12.24 Classico, Inc.